Frequently Asked Questions
Find answers about your tour, transportation, bookings, travel preparation and more.
Tours & Packages
Our packages typically include comfortable accommodation, dedicated AC transportation with a professional driver, custom sightseeing as per the itinerary, and 24/7 trip support. Meals, flight tickets, and guide service can be added based on your specific requirements. Please check your package details for exact inclusions.
Absolutely! All our tour packages are fully customizable. You can request changes to hotels, include additional sightseeing spots, adjust the number of days, or create a completely personalized itinerary. Contact us on WhatsApp or via our forms to design your custom plan.
Yes! We customize itineraries specifically for senior citizens, selecting properties with lift access or ground floor rooms, comfortable AC cars, and slow-paced sightseeing. Please let us know of any health/mobility requirements when booking.
Yes, we offer special discounted rates for groups of 10 or more people. We also organize tailored trips for corporate events, family get-togethers, educational institutions, and pilgrimage tours.
We arrange cultural, heritage, wildlife, adventure, pilgrimage and leisure holidays, along with family trips, honeymoons, group tours and international packages. You can explore our packages or contact us to discuss a customized itinerary.
Bookings & Payments
You can book by filling out the inquiry forms on package pages, calling us at +91 9810140121, or messaging us on WhatsApp. Our travel coordinators will check hotel availability, share a detailed proposal, and collect an advance payment to confirm your booking.
We accept secure bank transfers (NEFT/RTGS/IMPS), UPI payments (GPay, PhonePe, Paytm), cash, and cheques. A booking deposit (typically 25-30%) is required upfront to secure hotel rooms and transportation bookings.
Contact our team with the changes you need as soon as possible. Changes to dates, hotels, routes or passenger details depend on availability and the relevant supplier’s terms. We will explain any revised price or modification charges before proceeding.
Submitting an inquiry starts a conversation with our team; it does not confirm a booking. Your travel coordinator will confirm availability, explain the payment requirements and send written confirmation with the agreed travel details. Please review it and contact us if anything needs correcting.
Transportation
Yes. When discussing your selected tour package, let our team know that you also need transportation. Share your dates, route, group size and luggage requirements so we can suggest a suitable vehicle and include the agreed arrangements in your proposal.
Share your preferred pickup point and the location where you would like to finish after the tour. These can be different locations, such as an airport, railway station, hotel or another agreed address. Our team will confirm the route, timing, feasibility and any additional charges before your arrangements are finalized.
Please check the inclusions for your selected package and the final proposal. Transportation is included only when it is listed in those arrangements. If you need an additional vehicle, transfer or different pickup or drop-off point, ask our team to confirm availability and the revised cost.
No. The passenger numbers shown on this page exclude the driver. Seating can vary with the vehicle’s model, wheelbase and layout, so our team will confirm the actual passenger capacity for the vehicle arranged for your tour.
Luggage space depends on the vehicle, seating layout and the size and number of your bags. Please share your suitcase quantities and any large items when enquiring. Published boot volumes are reference figures rather than a guaranteed suitcase allowance; our team will check passenger and luggage requirements together.
Tell us how many adults and children are travelling, how much luggage you have, your route and any mobility requirements. We can help you compare a sedan, SUV or MPV, Traveller van, minibus or coach and check a suitable seating layout for your journey.
You can tell us your preferred model when discussing your tour. The vehicle and seating layout we can arrange depend on availability, the route and your group’s requirements. Photos illustrate the listed model or vehicle category; our team will confirm the actual arrangements with your proposal.
Cancellations & Refunds
Our cancellation policy strictly follows the individual policy of the respective hotel or service provider. Some hotels are refundable while others are non-refundable. For transport and general package components, standard timelines apply (e.g. 100% cancellation charges within 15 days of travel). Please refer to our Cancellation Policy page for complete details.
Airfare cancellations are governed solely by the respective airline's fare rules and cancellation policies. On-trip changes or promotional flight bookings are generally non-refundable. Please refer to our Cancellation Policy page for details.
Travel Documents & Support
Yes, we provide complete visa guidance and documentation support for all international tour packages. Please note that visa fees and embassy approval are subject to their respective government policies and are outside our direct control.
Travelers are responsible for maintaining their health. Any emergency medical care, evacuations, or unexpected hotel stay-backs must be borne solely by the traveler. We strongly advise purchasing travel insurance to cover these risks.
Requirements depend on your nationality and destination. You may need a valid passport, an appropriate visa or entry permission, tickets, accommodation details and any required insurance or health documents. Check the destination’s official entry requirements and share your itinerary with our team so we can help you prepare.
Privacy & Terms
All bookings, transactions, and disputes between the traveler and Mother India Tour Travels are subject exclusively to the court jurisdictions of New Delhi, India, as detailed in our Terms of Service.
Any travel media you share in our trip support groups or via email may be shared on our official social media channels to engage our audience. If you prefer to keep your media private, email us at tourtravelsmotherindia@gmail.com and we will ensure it is not uploaded.
We integrate MapTiler for rendering interactive maps, Google Translate for multi-language translations, and Google Analytics to analyze website traffic. These external utilities may set cookies or collect basic data (such as IP addresses). Refer to our Cookie Policy for details.
You have full rights to request access, correction, or removal of your personal information from our databases. Simply send an email to tourtravelsmotherindia@gmail.com, and we will process your request in compliance with active bookings and legal requirements.