Privacy Policy

We collect personal information to provide you with seamless travel booking services. This includes information you provide directly during booking, inquiry, or registration, as well as data gathered automatically when you browse our site.

• Personal Identifiers: Full name, email address, contact numbers (including WhatsApp), and billing/mailing address.
• Travel & Booking Information: Destination choices, planned travel dates, co-traveler details, special dietary or lodging preferences, and emergency contact details.
• Official Documentation: Passport details, visa copies, and government-issued photo identity cards (e.g., Aadhaar Card, PAN Card, Voter ID) required for booking domestic inner-line permits (e.g., for Ladakh or Sikkim), flights, and international tours.
• Payment Information: Transaction details, UPI IDs, or bank transfer confirmation notes. Please note: We do not store credit or debit card details on our servers. All online card transactions are processed securely through certified payment gateways.
• Technical Usage Data: Your IP address, browser type, device information, operating system, and data collected via analytical cookies or tracking pixels.

Mother India Tour Travels uses the information collected from you for the following specific purposes:

• To process and finalize your flight, hotel, and transport bookings.
• To customize travel itineraries according to your unique interests and needs.
• To apply for required travel permits, embassy visas, and travel insurance policies on your behalf.
• To send you transactional updates, booking confirmations, invoices, and itinerary changes.
• To respond to your questions, support requests, or customer feedback.
• To share marketing communication, special deals, or newsletters (only if you have explicitly subscribed to receive them).
• To monitor website traffic, analyze user behavior, and improve our online services.

We do not sell, rent, or trade your personal information to third parties. We share your information only with authorized parties necessary to complete your travel arrangements:

• Primary Travel Suppliers: Hotels, flight carriers, transport operators, tour guides, and local coordinators responsible for executing your trip components.
• Service Providers: Secure payment gateways, IT support providers, customer relationship systems, and email dispatch tools.
• Legal Authorities: Government agencies, forest/border control checkposts (for restricted area permits), or law enforcement bodies when strictly required under Indian laws or regulatory procedures.

Our website uses cookies and similar tracking systems to improve your navigation experience. Cookies are small data files placed on your device:

• Essential Cookies: Needed to run critical website features like user logins, translation widgets, and search inputs.
• Performance & Analytics Cookies: We run Google Analytics and Google Tag Manager to compile anonymous traffic data, helping us optimize the design and loading speed of our site.
• Functional Preferences: Cookies that remember your preferred language or region choice for translation scripts.

You can modify your browser settings to decline cookies or choose to opt-out via the cookie consent panel that appears when you visit our website.

We prioritize the security of your data. We implement physical, electronic, and administrative controls to protect against unauthorized access, loss, or alteration:

• HTTPS encryption (SSL) is deployed across our entire website to secure data in transit.
• Internal access to booking details and personal documentation is restricted to staff members on a strict need-to-know basis.
• We partner only with industry-standard, secure payment gateways and booking platforms.

Although we take extensive measures to guard your data, no method of transmission over the internet is completely impenetrable, and we cannot guarantee absolute security.

If you book an international holiday package (such as tours to Nepal, Bhutan, Thailand, Malaysia, or the UAE), we must share your personal identifiers, passport documents, and booking details with suppliers, hotels, and ground handlers operating in those respective destination countries.

By booking an international tour with us, you acknowledge and consent to this transfer of data across international borders, which is necessary to deliver your selected travel packages.

Our website contains links to external web portals (such as government visa portals, airline check-in pages, or third-party mapping providers). We do not control, and are not responsible for, the privacy protocols, terms of use, or content of those external websites.

We recommend reading the privacy policies of any linked websites you choose to visit.

You have control over how your information is handled:

• Marketing Communication:You can unsubscribe from our newsletters and promo emails at any time by clicking the "unsubscribe" link in our emails.
• Cookie Control: You can choose to reject cookies or adjust browser rules to delete cookies on exit.
• Do-Not-Track: You can browse our website anonymously or in incognito mode to limit automatic tracking.

You have the right to request access to the personal data we store, request updates to correct errors, or ask for the deletion of your personal data from our systems (subject to active bookings or legal record-keeping obligations).

To submit a request, please send an email to our support team at tourtravelsmotherindia@gmail.com. We will review and respond to your request within a reasonable timeframe.

Our travel booking services are not directly marketed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian verification.

If a parent or guardian discovers that a child has shared personal information with us without consent, please contact us immediately so we can remove the data.

If you have any questions, feedback, or concerns regarding our Privacy Policy or data handling procedures, please feel free to contact us directly or email us at tourtravelsmotherindia@gmail.com.